"If someone is not already signed up for CollisionLink, I would tell them that it’s a win-win situation; they cannot lose because they are going to get business they wouldn’t have otherwise. With CollisionLink, we get the business and we get the added bonus of reimbursement for parts through the Volkswagen Genuine Advantage parts program. I love what CollisionLink has done for us so far."
"We used to have to go through Mazda to claim our parts program reimbursements, but with CollisionLink Plus it now goes straight through. We don't have to go through that second step. Our shop customers like having the convenience of sending orders electronically and not having to waste time on the back and forth phone calls. It's just an easier transaction."
"CollisionLink is a win-win for this dealership and our shop customers. The power of the OEM parts programs means that I can sell those hard-to-compete parts below my cost and yet still make a profit with OEM funding. Our customers have quickly adopted CollisionLink because they don’t want to leave any money on the table."
"The number of non-OEM parts that we sold as OEM nearly tripled… and we also went from 25 to 40 shops during that time period. We know we can serve our customers faster and more efficiently – and still maintain personal relationships -- if they use CollisionLink to place orders.”
“I like CollisionLink for several reasons. Number one, it is multi-franchise so body shops have more reason to use it. Number two, it washes the VIN so the accuracy ratio goes up for us to get the right part to the body shop and keep returns to a minimum. Finally, the more orders that come in electronically, the more time my guys have to answer phone calls, handle priority tasks, and do a better job.”
“Our customers like it because we respond in a much more timely fashion. And we love having the ability to give each order 100% of our attention. There is no question that we have easily reduced returns by 10% or better.”
“The CollisionLink system is a very clean, clear, accurate way for body shop to transmit an order to us in the wholesale parts department. It gives us all the information we need to supply the parts to them without them having to be on the phone or waste time on the phone. “
“We like the program because it makes it easy for shops to order parts. It helps keep our calls down so we can spend time processing orders instead of answering the phone. CollisionLink speeds up the whole process.”
"Once the shops started using (CollisionLink), and realized how valuable the discounts are and how easy it is, they have all bought into it. I have been working in wholesale parts for 30 years, and this is the best thing I’ve ever come across!"